Privacy Policy

Privacy Policy Effective as of August 6th, 2019
Overview

Signal Advisors USA, Inc. ("Signal Advisors", "we", "our" or "us") has created this privacy policy ("Privacy Policy") in order to demonstrate our commitment to customer privacy. Privacy on the Signal Advisors Technology Platform (the "Technology Platform") is of great importance to us. Because we gather important information from our users, we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. This Privacy Policy only applies to http://portal.signaladvisors.com and does not extend to the practices of other web sites we may link to, companies we do not own or control, or to people we do not employ or manage.

Remember your use of Signal Advisors Services is at all times subject to our, which incorporates this Statement. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

We're constantly improving our Services, so we may need to change our Privacy Policy from time to time, but we will alert you to changes by placing a notice on the Technology Platform, by sending you an email, and/or by some other means.

Our Contact Information

We invite you to contact us if you have questions about our Privacy Policy.
Our internet address is: http://www.signaladvisors.com.

Our business address is:

Signal Advisors USA, Inc.
1555 Broadway St.
Detroit, MI 48226
You may contact us by e-mail at gethelp@signaladvisors.com.

Personal Information We Collect

We provide services through our Technology Platform which allows users to enter information about themselves, on behalf of their clients or other third parties. Such information may include non-public personally identifiable information ("Personal Information") including contact information, family information, business information, and financial information. Examples of such information which we may collect include, but is not limited to, a user, their client or third party's: first name, last name, date of birth, home address, business address, phone number, e-mail address, drivers license number, social security number, business information, financial information or any other information required to provide Services.

You further certify any client, consumer or customer whose information may be inputted, submitted to, and/or appear on this Technology Platform has given you the authorization to convey this information to and through our Technology Platform and for further conveyance to certain other entities. Moreover, you understand and certify that we are relying upon this representation in allowing you access and use our Technology Platform and if you have in any way failed to comply with any Privacy Laws that we would not have permitted to you access and use our Technology Platform.

We do not knowingly collect or solicit Personal Information from children under thirteen (13); if you are a child under thirteen (13), please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under thirteen (13), we will delete that information as quickly as possible. If you believe that a child under thirteen (13) may have provided us personal information, please contact us at gethelp@signaladvisors.com.

Use of Personal Information

An email and password are used to display the correct content within the Technology Platform. Personal Information collected on the Technology Platform is stored in an encrypted database and not sold or provided to third parties for marketing or solicitation purposes.

We may also access and use any Personal Information provided by you in order to perform any Services which you request through the Technology Platform and, if necessary, to access such information to obtain contact information in order to provide notifications relating to the Services provided to you.

As noted above, we may communicate with you if you've provided us the means to do so. For example, if you've given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us improve communications and Services. If you do not want to receive communications from us, please indicate your preference by emailing us at gethelp@signaladvisors.com. Please note that certain communication and information requests are transactional in nature and cannot be opted out of.

We may also access and use any Personal Information provided by you in order to perform any services which you request through the Technology Platform and, if necessary, to access such information to obtain contact information in order to provide notifications relating these services to you. We may also collect certain information from users of the Technology Platform, such as internet addresses. This information is logged to help diagnose technical problems, and to administer our Technology Platform in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our users and provide such information to third parties.

Sharing of Personal Information

Our Technology Platform allows the user to print the information collected. Our Technology Platform also allows a user to submit and transmit the Personal Information to third parties through secure channels. Third parties include: insurance companies, insurance agencies, insurance technology vendors, and other parties who may provide services for the purpose for which the data was entered and transmitted. From time to time, Signal Advisors may share Personal Information with vendors and third party service providers who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service.

California residents are entitled to ask for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to gethelp@signaladvisors.com.

Retention of Personal Information

We shall retain Personal Information in accordance with federal, state and local laws, rules and regulations.

Updating Personal Information

Personal Information may be updated through the Technology Platform by the user with a valid email and password. Then, modifying the information on the Technology Platform. However, any Personal Information which has been electronically signed or submitted through the Technology Platform or third-party service may not be changed or deleted.

Cookies

When you interact with the Technology Platform we strive to make the experience easy and meaningful. When you come to our Technology Platform, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Technology Platform previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

We use session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows us to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use our Technology Platform. We use persistent cookies, only we can read and use, to identify the fact that you are our user or prior visitor to our Technology Platform (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies.

Third Party Cookies

We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Technology Platform to help us administer our Technology Platform and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of Signal Advisors is used only to provide us with information on Technology Platform usage and is not shared with any other third parties.

Third-Party Sites

The Technology Platform may contain links to other web sites. We are not responsible for the privacy practices or the content of these other web sites. Users will need to check the policy statement of these others web sites to understand their policies. Users who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Signal Advisors may receive Personal Information that has been provided by you and collected by third party services or web sites. Signal Advisors will store this information and may, from time to time, display this information in the Technology Platform. By using these third-party services offered through the Technology Platform, you are agreeing to allow Signal Advisors to collect and store this information.

Security

Our Technology Platform has security measures in place to help protect against the loss, misuse, and alteration of the Personal Information under our control. When our Technology Platform is accessed, Transport Layer Security (TLS) technology protects information using both server authentication and data encryption to help ensure which your Personal Information is safe, secure, and available only to you. We also implement an advanced security method based on dynamic data and encoded session identifications, and host the Technology Platform in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, we provide unique user names and passwords that must be entered each time a user logs on (unless you are entering the system through another trusted website). These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Personal Information.

Users are responsible for maintaining the confidentiality and security of their username and password